The long-term benefits of One Stop: sales, profits, happiness
Angela & Blair Southwood’s retail growth journey.
Husband and Wife Angela & Blair Southwood have been One Stop franchisees since 2015, early in One Stop Franchise’s journey of being the market-leading convenience franchisor. Originally attracted by the nationally respected brand of One Stop, they sat down for a chat with the One Stop recruitment team.
One Stop’s recruitment team always offer free advice. We speak with retailers and determine what is right for the future of their business, whether that future is in partnership with One Stop or not.
The benefits of partnering with One Stop became apparent to the couple early on, as our multi-million pound EPoS system innovated the operations of the Southwood’s business. With stock auto-replenishment and remote access, Angela and Blair were afforded more free time to spend with loved ones. Blair commented on this change, saying:
“My family life has totally changed because of the dynamics of the system. The support we get from One Stop, our Business Development Manager (BDM) and the Franchise Action Line are second to none. Our BDM visits around once a month to address any problems or issues we have and makes sure our standards are to what’s expected for both One Stop and our customers.”
Angela and Blair outside their Brackenborough store.
A noticeable change from Day One
At One Stop we are dedicated to providing market-leading promotions, footfall driving offers and cutting edge innovation across our estate. With rolling promotional periods, online delivery, food-to-go and fantastic seasonal deals, sales are high all year round.
Our food-to-go offering Eat Street took a fresh approach to the ever-rising demand of food-to-go concessions. By adding vending options, you create a destination store in your community. And if customers outside your catchment are demanding the products you offer, our award-winning online delivery offer can ensure those customers have access to your store. When asked about sales, Blair commented:
“Since joining One Stop our like-for-like sales have been growing 11% year-on-year, which has exceeded our expectations. We tripled our sales within the first week. Sales have really moved forward rapidly. The day we opened was the day we thought we’re so glad we opened as a One Stop.“
We are proud of Angela and Blair’s journey with us, and are excited to continue succeeding together long into the future.
To learn more about One Stop Franchise and how we can work together, we welcome you to a no-obligation chat! Our retail experts will discuss your business and give you free advice for the future.