One Stop addresses the work/life balance for its franchisees

25 March 2019

One Stop has been giving valuable time back to its franchisees and helping them achieve a better work/life balance, thanks to the unique way in which it operates.

One Stop franchisee, Karlos Patel has been enjoying the benefits of the One Stop model since joining in 2014. Operating stores in Leeds and South Cave, near Hull, Patel explained: “I run a family business with my wife and son. Before we moved over to One Stop we couldn’t take family holidays together, as one of us always had to stay behind. Two years ago, it was the first time in over a decade that we were able to go away together. We can now leave the stores to be run with our teams in place, as One Stop provides a structured model that can be managed by staff, rather than just the store owners.”

The One Stop model is designed to provide greater flexibility thanks to the simpler way of retailing. Benefits include:

– Access to the full suite of retail reports, tools and systems used by core One Stop stores
– Promotional performance reporting and total business performance reporting
– Automated planograms to take the guess work out of where to place stock
– Intelligent auto replenishment system on ambient, fresh, chilled and frozen goods
– High frequency of deliveries to suit individual store’s stock replenishment needs

The One Stop model has helped Karlos run his stores more efficiently: “Previously, one of the family management team always had to be there, as the systems had to be run manually. However, now thanks to the automated One Stop system, that’s no longer the case. My working week has changed dramatically as previously I was working eight to nine hours a day, seven days a week. Now I work between three and four hours a day, six days a week.”

Karlos added: “The One Stop promotions are easy to manage too, as One Stop does almost everything for you; the whole package with One Stop is structured and supportive.”

Head of Franchise, John Miller said: “A highlight of running a One Stop store for many of our franchisees is our intelligent auto replenishment system. This allows you to order how you want to, by adding or removing items, or letting the system do it for you. This can also be done from the comfort of your own home via remote access. This directly impacts the work/life balance by giving franchisees more time for themselves. Furthermore, our market-leading and user-friendly EPOS system provides sales and margin reports at the touch of a button, saving time and minimizing errors.”

John added: “The One Stop easy-to-use systems take the hard work out of day-to-day running of stores, so there is more time to focus on your store colleagues and customers. Crucially, the One Stop model allows franchisees to take well-earned breaks and enjoy more free time.”

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