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One Stop pulls out all the stops to beat the floods

21 January 2016

Two One Stop stores, located in Cockermouth and Hebdon Bridge, were affected by the catastrophic flooding before Christmas which meant they had to shut their doors to their local communities who had also felt the wrath of the weather. The stores were completely ruined inside, the floors were lifted and unsafe, there was damage to a lot of the fixtures, fittings and products which meant the clear up would be a mammoth task. Knowing the extent of the damage and the reliance the local community had on the stores it was vital the stores were refurbished as quickly as possible to enable them support their affected customers. So much so, contractors and One Stop colleagues from across the business worked tirelessly throughout the Christmas period and into the New Year pulling the stores back together and into a state where they are both now re-opened and serving their local communities again.

Despite colleagues working tirelessly on these refits the team did not stop there. Colleagues knew the problem stemmed wider than this including those members of the team that lived in the local areas who had also suffered from the flooding in their own homes right before Christmas. One Stop colleagues from across the business couldn’t stand back and watch, and co-ordinated the creation of food hampers for all those colleagues affected and delivered directly to them to help them through the Christmas period.

A One Stop Area Manager commented to the teams internally, ‘I just wanted to personally thank the team that went to Cumbria with the amazing hampers. I have been inundated with calls and messages all day from the team and I can honestly say they are as overwhelmed as I am’.

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